All social security pension beneficiaries whose pensions were sanctioned by Velloor Grama Panchayat on or before December 31, 2025, must complete the mandatory e-mustering through Akshaya Centres by September 30, 2026.
ISO 9001:2015 Certification

ISO 9001:2015 Certification

To ensure the quality and reliability of public services, Velloor Grama Panchayat has obtained the internationally recognized ISO 9001:2015 Certification.

The Panchayat received this recognition as part of a project implemented through the Kerala Institute of Local Administration (KILA), aimed at making the services of local self-government institutions more efficient, systematic, transparent, and citizen-friendly.

Key Benefits of the Certification

  • Improved and faster service delivery

  • Greater accuracy and efficiency in file processing

  • Timely response to public applications and requests

  • Enhanced transparency and accountability in citizen services

  • Quick access to information through a digital record management system

  • Comprehensive citizen surveys for better planning and service improvement

This certification reflects the Panchayat’s commitment to quality management, transparency, accountability, and continuous improvement in public administration.