Awards & Achievements
Major Achievements of Velloor Grama Panchayat
ISO 9001:2015 Certification
Velloor Grama Panchayat has obtained the internationally recognized ISO 9001:2015 certification to ensure the quality of its services. The certification was awarded as part of a project implemented through the Kerala Institute of Local Administration (KILA) to make the services of local self-government institutions more efficient and citizen-friendly.
Key Benefits of the Certification
Improved and faster service delivery
Accuracy and efficiency in file movement
Timely response to applications
Transparency and accountability in citizen services
Quick access to information through digital record systems
Comprehensive citizen surveys
